What payment types does The North Face® Online Store accept?

We accept American Express, Maestro, MasterCard, MasterCard Debit, PayPal, Visa, Visa Electron and Visa Debit

When is my card charged?

Your credit or debit card will be debited for the total value of your Order at the time we dispatch it. We will not accept your Order, neither will we supply the Goods to you until your credit or debit card issuer has authorized the use of your card for payment of the Goods ordered.

Is it safe to shop on The North Face® online shop?

Yes. You can shop with total peace of mind as we make every effort to ensure the security of your purchases and personal details.

Does The North Face® process my payment details?

We strive to make our Website secure and to prevent fraud. All credit and debit card transactions on this Website are processed by “Worldpay (UK) Limited and its group companies”, a secure online gateway that is responsible for holding and handling of the information relating to your payment details in a secure environment.

Why has my card been declined?

Your card may have been declined for one of the following reasons:

  • Your card may have expired. Check that your card is still valid.
  • You may have reached your credit limit. Contact your credit card provider to check that you have not exceeded your authorised purchase limit.
  • You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

If none of these reason apply to you, we're happy to assist you.
Please contact our customer service team here.